Book a Help Session

Get one-on-one help for using email, searching the Internet, downloading eBooks, setting up social media accounts and basic computer and technology questions. Available by phone, virtually (on Zoom), or in-person.

Help Session Request Form

First name

Last name

Phone number

Library card number

What can we help you with? Please provide details.

Type of device (if applicable) i.e. eReader, laptop, smartphone, iPad

Make/model of device (if applicable) i.e. Kobo Aura or Apple iPhone 7

Preferred method

By Phone
By Video Conference (Zoom)
In-Person

If you selected In-Person, choose your preferred branch

City Centre branch - 1169 Pinetree Way
Poirier branch - 575 Poirier St.

Preferred appointment date

Preferred time

Second preferred appointment date

Second preferred time

Staff initials (if staff filled out this form on your behalf)

Please allow 2 business days for a response. Thank you.

Book a Help Session

Help Session Request Form

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