Can I start a print job and leave while it prints?
You must remain in the iHUB for the duration of your print. The door to the iHUB should remain closed for the duration of the print to safeguard the equipment.
Can I bring my friends with me into the iHUB?
Occupancy for this room is for the person who made the booking, along with 1 friend, or up to 3 people if they are in the same family group. Children under 14 must be accompanied by a parent.
Can I eat in the iHUB?
Covered drinks are permitted. Food is strictly prohibited inside the iHUB.
How do I use the equipment?
Instructions for getting started are available in the iHUB and on our website.
Do you offer training or help sessions?
Drop in to one of our Open Houses for an orientation or refer to the help sheets available inside the iHUB and our instructional video.
The equipment is malfunctioning. What should I do?
Fill out the Report a Problem form or alert on-site staff. Trained staff will attend to the issue as soon as possible. Immediate help from on-site staff may be unavailable.
I need help with the 3D printers. Who do I ask?
Check the resources below under Learn more about 3D printing or email your question to ask@coqlibrary.ca.