Ask the Library

Ask the Library a question

By email: ask@coqlibrary.ca
By phone: 604-554-7323
In person - If your question requires a Library Technician or Librarian, we will schedule you for a phone, video or in-person Help Session.

Manage your library account online.

Book a Help Session

We can provide one-on-one help for using email, searching the Internet, downloading eBooks, setting up social media accounts and basic computer and technology questions. Customer and staff must wear mask during in-person help sessions.

Book a help session:

Online (see form below)
By phone: 604-554-7323

First name

Last name

Phone number

Library card number

What can we help you with? Please provide details.

Type of device (if applicable) i.e. eReader, laptop, smartphone, iPad

Make/model of device (if applicable) i.e. Kobo Aura or Apple iPhone 7

Preferred method

By Phone
By Video Conference (Zoom)
In-person (Mask required)

Preferred appointment date

Preferred time

Second preferred appointment date

Second preferred time

Staff initials (if staff filled out this form on your behalf)

Please allow 2 business days for a response. Thank you.

Ask the Library

Ask the Library a question

Book a Help Session

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