Ask the Library

Ask the Library a question

By email: ask@coqlibrary.ca
By phone: 604-554-7323
In person - If your question requires a Library Technician or Librarian, we will schedule you for a phone or video Help Session.

Manage your library account online.

Book a Help Session

We can provide one-on-one help for using email, searching the Internet, downloading eBooks, setting up social media accounts and basic computer and technology questions. Available by phone or video. In-person sessions are temporarily suspended.

Book a help session:

Online (see form below)
By phone: 604-554-7323

First name

Last name

Phone number

Library card number

What can we help you with? Please provide details.

Type of device (if applicable) i.e. eReader, laptop, smartphone, iPad

Make/model of device (if applicable) i.e. Kobo Aura or Apple iPhone 7

Preferred method

By Phone
By Video Conference (Zoom)

Preferred appointment date

Preferred time

Second preferred appointment date

Second preferred time

Staff initials (if staff filled out this form on your behalf)

Please allow 2 business days for a response. Thank you.

Ask the Library

Ask the Library a question

Book a Help Session

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